FAQ

How does the Custom Writing Service Work?

We understand that the best way to succeed in academic is by submitting quality papers. Despite having the need to purchase our orders, most people understand how our custom writing services work. Simply, you only need to fill in the order form, then pay, and you will receive an email confirming the completion of your payment process in due time. At platinumtermpapers.com, we have created a strong ground where you can submit your query when uploading the paper instructions in the order. You only need to click on “info” and a pop-up window will appear with the required information details. After submitting your order form to us, you will be automatically preferred to a personal order page and you will be able to track the progress of your papers. At this point, you are requested to upload all instructions and send messages to the administrator and writer. We assign your order to a personal writer of your choice. However, if you do not have a specific writer then our department staff will assign the appropriate and competent writer in the course discipline and instruction of your paper. We also advise our customers to communicate earlier if the work requires any software in the instructions. After the completion of your paper, it is delivered to your personal order page.

How Confidential Is Your Services?

When transacting with Platinumtermpapers, we require you to submit with personal information like your phone number, email address, and name. When you choose us, we assure you confidentiality and privacy, and it is our obligation not to disclose your details to a third party. Our support team is the only one that contacts you. Be alerted that our staff will never ask you to disclose your credit card information through phone conversation, since it is only provided during the payment process with a billing form from either PayPal or Money bookers. After receiving your payment, we send you a confirmation note on your personal order page. For further information about our privacy policy-setting log on to our Privacy Policy, page!

What Is Your Physical Address?

Platinumtermpapers is a London-incorporated certified academic research assistance company. For the past years, we have been offering academic support to students from Canada, Australia, United States, and UK. We also accept online research assistance from other countries around the world. Our support department offices are located in Kiev, Ukraine.

Is your site payment process secure and safe?

For efficiency, safety, and security, Platinumtermpapers.com incorporate with renowned online payment companies, which are Money Bookers and PayPal. The two companies have a superb reputation for transparency, efficiency, safety, and speed transfer of money and quality services. Typically, they are certified legally and their process of money transfer trusted globally. With the mentioned benefits in mind, our company provides customers with the option of using the two methods of payment. Whichever the choice that one makes, the link direct one to the company’s web page and tips and guidelines are provided to process the payment. In a couple of minutes, our Billing Department receives the payment and order commences into crafting.

For more information about PayPal and Money bookers visit their web page!

Why Are Your Prices So High/Low?

For our new clients, our prices may appear higher than the average essay agencies. However, our services are recommendable and our writing is exclusive. Our services make a huge difference to your performance and academic achievements. Ordering from an agency that offers lower prices may lead to resale, fair and low quality papers. Indeed, it is unrealistic for a professional writer with a PhD doctorate to order a paper that is less that $7 per page. The main question that one should consider when purchasing low papers is how those companies manage to stay in the business with a profit of $3 or less. After a thorough research, this is what happens; the agency usually resells your papers to other agencies to cover their profit. This explains why most students are complaining of plagiarism yet they submitted an original paper. To avoid such issues, purchase with us and get the best results that meet your expectations.

Do You Offer Money Back Guarantee?

For further inquiry about this subject, visit our webpage Money Back Guarantee to get more information.

Who Will Write My Custom Paper?

We have a team of competent writers with degrees, Master’s, and PhD in all academic disciplines. With this in mind, we are able to pick the writer of your choice based on your instructions and discipline. To retain competent writers, we evaluate writers’ skills through the following levels.
Writer’s expertise and academic skills, Proficiency in online English test and application essay, the rating score that the writer achieve in different disciplines while working with us, and the writer accessibility and diligence in successful completion of the paper.

Can I Communicate Directly to Writer Writing My Paper?

Yes you have a chance to communicate directly to the writer writing your paper. We have set our system in a way that you can track the progress of your paper and offer guidance or instructions accordingly. You are notified of the new messages from the writer through an email.

Are There Possibilities Of Plagiarism In The Final Product?

We work hard to avoid plagiarism since we understand the illegality associated with it. To avoid plagiarism, we have plagiarism detection system that detects all papers for plagiarism. We do not report any database for our results unlike other popular sites such as Turnitin.com. However, to be safe and secure we advice our clients to recheck their papers with writecheck offered by Turnitin.com and provide us with the feedback.

Does your Harbor A Pre-Written Essays Database?

No! Because we pledge and ensure our paper are written from scratch.

Which Format Are Your Custom Essays?

Our custom essays have the universal academic format 275 words per page, 12-point Times New Roman or Arial font, 1 inch all side margin and double-spaced. However, we also follow other requirements such as a single space if instructed.

How Is the Inquiry Form Filled?

For more information, visit the order form page. Fill in the topic, number of pages, date of delivery, and number of sources. Ensure that you have provided us with the instruction of how you want the paper to be crafted. Further, you are requested to include the title of the title of the course, writing style and other associated details. Your specific instructions are vital to us, for comprehension of the assignment.

How Do I Send The Case Study, Article, And Materials To The Designated Writer?

At platinumtermpapers.com, we offer you personal order page once you complete filling the order form. Any other materials concerning the order are directly attached to the files list so that you may have access to what is going on. The writer can only access the materials once the orders are uploaded in the list. Feel free to contact/ communicate with our administrator for assistance in case of any difficulties.

What is Personal Order Page?

This is the customer’s page where they are able to track the progress of their order. It is also the communication portal between the customer, admin, and writer. The page consists of different tabs. For instance, all order Tab helps you to keep the history of orders with platinumtermpapers.com and exhibit cancelled, current, and finished orders list. New Order Tab is where all new order requests are created. The profile section provides you with personal information and you have the option of changing the password. Once you place an order with platinumtermpapers.com, you have access to your “Order Info” and allocation of the message system tab that assist you to communicate directly to the admin and writer.

What if I forget my password?

You can request a new password. If You Don’t Remember Your Password Click the section written forgot my password and you will be offered the appropriate guideline.

How Do I Receive My Assignment?

When your order is finished, you receive a confirmation email with the link to your personal order page. Kindly note that, we never send any files through the email, it your personal duty to follow the link in the notification mail to your Personal order page. This is accrued through following through with the “Manage my orders” tab where you review and then download the order.

In Case Of delay what should I Do?

Although this hardly happens, you should contact us immediately. You can choose to communicate to us via call, live chat, or messaging and you will be assisted directly our 24/7 staff. In rare cases, a delay occurs when the wrong email address or your spam filter rejects our email. In other cases, the writer might have placed a query and still awaiting for your response or the delay caused when checking the order for plagiarism. In case of any delays we advice that you first contact us.

What Happens If I Dislike The Paper?

We offer free unlimited revision request. If you dislike the paper, you have the chance to request for revision or even change the writer that writes your order. In such cases, just send the writer revision instructions and number of hours for completion. However, if the requested offers new instructions then an additional cost is needed depending on the task complexity. For more information confirm our Revision Policy.

Use the order calculator below and get started! Contact our live support team for any assistance or inquiry.