Project Management demonstrated by mapping and redesigning a healthcare process
Using the procedure known as ‘process mapping’ or ‘flow charting’, use quality improvement tools to
track, chart and describe the experience of a patient journey through a defined process.
Using the principles of operations management and quality improvement tools (PROCESS MAPPING or
FLOW CHART,) suggest realistic approaches to optimisation of the process. Apply the characteristics
and techniques of project management in your assignment. Reflect on your experience of doing this
project
Learning Outcomes
1.Collaborate with healthcare professionals to select & improve a patient/healthcare process
2. Apply core operations management concepts to design more effective utilisation of resources.
3. Apply the characteristics, roles and techniques of project management to their module project.
4. Reflect on their role in contributing to the project
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