Operation Management in a Global Supply Chain . The report should be written to show how processes, services and product are being brought together within a supply chain to deliver against the desires of cost and customer. . To identify an organization its customers a long with its order winners and qualifiers. . Establish the scenario for the task by selecting an organization and to prepare a description of: 1- The main products and services provided by the organization. 2- Who are the main customers? 3- What are the order qualifiers for the organization? 4- What are the order winners for the organization? . Prepare a review the literature on the subject of Supply Chain Management as reflection of customer expectation, critically review and discuss the authors, their views on the subject and their frameworks describing the concepts application and benefits to business in general and appropriate for an organization similar to type chosen. Consider at least eight Journal articles no longer than five years. . For the chosen organization, identify Supply Chain and Operation Management elements that exist to support its function against the five Perspectives of Operation Management (cost, Dependability, flexibility, quality and speed). . Identify a supply chain improvement ( using the literature review) discuss how operations Management can deliver either greater customer service or cost benefit to the organisation. Please arrange a suitable format to suit this kind of report
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