1. Identify and contrast four characteristics that differentiate Web 2.0 from Web 1.0. (Hint: Use a table format for your answer.) Ans: 2. Explain why organizations might create private social networks. Ans: 3. Identify two ways in which Enterprise 2.0 might change organizations or managers. Identify one potential benefit of Enterprise 2.0. Ans: Chapter: Chapter 11 Business Intelligence and Decision Support Essay 1. Identify three data-related business problems, or difficult situations, which indicate that an organization could benefit from improved intelligence from BI tools. Ans: 2. Identify and explain the three major types of BI. Ans:
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