Title: Club IT, Part Two Over the last few months of your internship at Club IT, you havelearned muchabout the nightclub business and have discovered opportunities forClub IT toimprove its information technology capabilities. Ruben and Lisahave asked youto meet with them next week to provide an assessment of theircurrentinformation systems and a recommendation for upgrading andimproving theirinformation management capabilities. You have some definite ideason how ITcould be improved at Club IT, and you also realize it takesthorough analysisand planning to be successful. You have interviewed Ruben and the rest of the staff at Club IT andhavecompiled the following notes: Club ITs customers are mostly net generation and millennials.They regularlyuse mobile technologies such as Blackberrys, PDAs, camera phones,and otherwireless communication devices. Online shopping is a regular partof theirlives. Few nightclubs have taken advantage of various e-commerceactivities, andRuben sees this as an opportunity to gain a competitive advantagein dealingwith suppliers and guests. Ruben asks you to identify some newe-commercetechnologies and applications to help build Club ITs clientele andcommunity,and to make their business processes more efficient. Currently, Club IT sells advance tickets to its special Fridayand Saturdaynight concerts by phone or in person. Ruben wants to set up a Website to selltickets, so guests may have unlimited self-service access. Opportunities exist for streamlining the ordering process throughB2Becommerce. Sysco, for example, is a major restaurant supplier inNorth America,which has an extensive Web site(http://www.sysco.com/customer/orderentry.asp)with many online products and services for small and large food andbeverageoperations. Using the information you have gathered from your review of theClub IT Website and interviews with Ruben and the staff, evaluate the ITstatus of thebusiness. Prepare a two-page memo identifying three business problems thatyou see at ClubIT. o Evaluate Club ITs resources, customers, and supply chain. o Define three IT solutions to resolve the three problems. o Incorporate enterprise resource planning (ERP), customerrelationshipmanagement (CRM), and supply chain management (SCM) software intoyoursolutions. o Discuss how the various departments within Club IT may use yoursolutions. Include an introduction and a conclusion, clearly identify threebusinessproblems, and provide detailed solutions for the threeproblems. Format your memo using APA citation standards. Submit your work to your Learning Team forum using the Memotemplate.
Use the order calculator below and get started! Contact our live support team for any assistance or inquiry.
[order_calculator]