? How would you help Esperanza if she was referred to you and you were working in a mental health agency? (Details Below)
o Esperanza has been referred to your team for bereavement services.
o Esperanza believes her daughter is still alive and wants your team to help her find her or view her daughter�s body.
� How would you engage Esperanza?
� How would you build rapport with Esperanza?
� What information would you like to know?
� How would you incorporate her belief system in your work to help her?
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